Communication · beginner

Effective Communication Skills

Express yourself clearly, listen deeply and connect with anyone.

Express yourself clearly, listen deeply and connect with anyone. This course walks you through 9 focused modules with a short quiz every few modules to make sure the lessons stick, and a timed final exam. Pass the final exam to earn a verified certificate with your grade.

What is inside

11. Communication fundamentals11 min
22. Active listening24 min
33. Clarity in speech24 min
Checkpoint: Checkpoint 1: modules 1 to 3 (4 questions)
44. Written communication20 min
55. Non-verbal cues11 min
66. Difficult conversations15 min
77. Giving and receiving feedback15 min
88. Assertiveness18 min
99. Building rapport8 min
Final exam: 13 questions, 35 minutes. Your grade comes from this exam.